Utilities Communications Overview
Aclara's product suite - its flexible and scalable STAR Network system, its consumer
engagement and analytics software, and its STAR ZoneScan leak detection system -
can meet even the most exacting requirements of water utilities seeking to improve
customer service, effect operating efficiencies, or enhance conservation efforts. Our suite
of products includes three primary components:
Aclara's STAR Network system offers robust, two-way
communications that effectively provides timely data to facilitate superior customer
service and maximize operational efficiencies.
Aclara's consumer-engagement solution presents usage data
directly to the customer, encouraging them to take action to lower costs and conserve.
For utilities that want to improve operational efficiencies, Aclara offers both basic and
advanced analytics that unlock the power of AMI data.
Utilities battle unaccounted-for water with Aclara solutions. Utilities
can analyze hourly meter readings collected by the AMI system to look for premise
leaks and proactively notify customers of potential problems. In addition, Aclara's
STAR ZoneScan system, developed in conjunction with Gutermann International, one
of industry's leading vendors of leak-detection technology, works on the fixed network
and allows the utility to identify underground leaks before they cause big problems.